How OKIN Process Strengthened Remote Work Security with RemoteDesk
Client: OKIN Process
Industry: Telecom Support Services
Date: March 2022
Focus: Audit Readiness, Identity Verification, Productivity
Tracking, Multi-Factor Authentication (MFA)
Rajnish Kumar
Co-founder, CEO
The Challenge
In March 2022, OKIN Process was handling important telecom support projects that required a secure and compliant remote work setup.
Their clients expected strong data protection and clear proof that only authorized employees were working. The company needed to:
- Ensure audit readiness
- Verify employee identity
- Improve remote workforce productivity
- Add an extra layer to their MFA system using facial authentication
They needed a solution that could do all this—without slowing down the team.
The Solution
OKIN Process chose RemoteDesk to support its remote operations.
RemoteDesk helped by providing:
Facial authentication as part of MFA, so only the right person could log in
Real-time session monitoring to track remote activity and behavior
Audit-ready reports to meet client and compliance needs
Productivity tools to support remote team performance
The Result
With RemoteDesk, OKIN Process:
- Met their telecom clients’ strict security requirements
- Improved identity verification and session control
- Was always ready for audits and compliance checks
- Saw better productivity and visibility across remote teams
Conclusion
By using RemoteDesk, OKIN Process delivered secure, efficient, and reliable remote support for telecom projects—keeping both clients and teams confident and protected.
